- Variety of maintenance services under one roof.
- 10-days Service warranty on all services.
- Guaranteed service and quality workmanship.
- Equipped with latest tools and supplies.
- Friendly customer service & support.
What makes ‘Healthy Home’ different from other providers?
Does ‘Healthy Home’ provide a warranty on its service(s)?
Yes, we provide 10-days warranty on all services.
If I don’t have the required spare-parts, can you provide it for me?
Yes, we are equipped with most common spare parts.
How can I pay for the service(s)?
You can pay on site by cash or by using your electronic card through our POS machine. We also provide an online payment solution.
What is the minimum charge per Callout?
The minimum charge is 250/-QAR.
I don’t want to buy a package or a single service, can I request for a quotation first?
Yes, we will visit your property and estimate the time and cost of requested service(s) & send you a quotation.
Should I pay before you start the work or upon completion of work(s)?
For normal Callouts you may pay upon completion of work(s). Payment terms apply for Callout from quote as per the quotation terms & conditions.
If I asked for 1-hour of service only, can it be extended?
It depends on availability as we schedule Callouts ahead of time for you & others and we must maintain our schedule. If you wish to extend the service, you should contact our Call-Center agent on 8004003.
Are the tools, materials and consumables included in your service(s)?
Yes, all materials and consumables are included in the service(s). We charge only for our service(s) and the spare-parts we provide.
Your electrician is here, can I ask him to fix a water leakage? I can pay more!
No, our technicians are specialized on the selected service. Additional service has to be requested individually through our Call-Center on 8004003.
Is it possible to reschedule a Callout?
Yes, before 2-hours of Callout time rescheduling is free of charge. However, between (2-1) hours the rescheduling charge will be 150/-QAR, less than 1-hour, rescheduling charge will be 250/-QAR.
Is it possible to cancel a Callout?
Yes, before 2-hours of callout time cancelation is free of charge. However, between (2-1) hours the cancelation charge will be 150/-QAR, less than 1-hour, cancelation charge will be 250/-QAR.
Do you provide property inspection?
Yes, we provide quick & full property inspection based on your requirement.
Can I choose the services I want in your package?
Yes, you can customize your package the way it benefits you more and take advantage of our package discount. *terms & conditions apply.
Can I buy more than one package at the same time?
Yes, you can buy multiple packages at the same time for one or multiple properties.
I don’t have a package; can I still make a Callout?
Yes, you are free to request for a normal Callout.
Can I book for a service(s) from my package and additional service(s) at the same time?
Yes, and the charges apply only on the additional service(s).
Once I purchase a package, can I swap between services?
Unfortunately, swapping between the services is not possible.
Do you fix household appliances (Fridge, oven, etc)?
Unfortunately, no. Our specialty is building maintenance & cleaning only.